01
Booking & Deposit
A deposit is required to secure your appointment. The deposit is non-refundable if you cancel and do not reschedule within two weeks of your original appointment date.
Clients who cancel more than twice for reasons other than weather forfeit their deposit. Weather-related rescheduling is always allowed at no charge.
02
Payment
The remaining balance is due when the service is complete. We accept cash, credit card and Venmo.
Prices may change based on your vehicle's size and condition, or if additional services are requested.
03
Service Location
Our service is fully mobile and self-contained. You agree to provide a safe, accessible area with enough room to work, such as a driveway or parking lot.
04
Vehicle Condition
Please remove all personal items before your appointment. We are not responsible for items left in the vehicle.
Heavy soiling, excessive pet hair or hazards that were not disclosed ahead of time may require additional time or fees, or the appointment may need to be rescheduled.
05
Weather Policy
If weather prevents us from safely completing your service, we will reschedule at the earliest available time. Your deposit is not affected.
06
Satisfaction Guarantee & Liability
If you have any concerns about your service, please let us know within 24 hours of completion.
We are not responsible for pre-existing damage to paint, upholstery or other materials, which can become more visible after cleaning.
07
Late Arrivals & Accessibility
Your vehicle must be accessible and ready at the scheduled time. If we cannot access the vehicle or the location is unsafe, the appointment may be rescheduled and the deposit may be forfeited.
08
We may take before-and-after photos or videos of your vehicle for quality assurance and social media.
09
Right to Refuse Service
We reserve the right to refuse or stop service if the work area is unsafe or the vehicle is hazardous or unsanitary.
10
Agreement
By booking an appointment or paying a deposit, you agree to these Terms of Service.